FAQ
We're happy to help
Below you can find answers to the most frequently asked questions.
Do I have a designated parking space in the car park?
Depending on where you park:
In the car parks Nerviërsstraat and Mertens & Torfsstraat u have a designated space,
In car park Jacob Jordaensstraat you do not have a designated space.
How do I enter the car park?
Depending on where you park:
In the car parks Nerviërsstraat and Mertens & Torfsstraat, you use a remote, you pa a 75 euro deposit when you sign up for a subscription.
In car park Jacob Jordaensstraat you can enter using number plate recognition.
Where can I collect a remote?
A remote can be collected from our office Nerviërsstraat 22 bus 2 (ground floor), Antwerpen, after making an appointment.
What is the maxium vehicle height?
Depending on where you park:
Jacob Jordaensstraat: max. 1.95m
Mertens & Torfsstraat: max. 2.50m
Nerviërsstraat: max. 2.50m
Can someone else use my parking space?
It is not possible to allow different cars to park in your parking space. The contract is issued per number plate.
What should I do if I have a courtesy car?
This applies only to the Jacob Jordaensstraat car park.
To do this, please send an email to info@parkimmob.be.
Can I store my car long-term?
Yes, you can. To do so, please send an email to info@parkimmob.be.
Please note: parking caravans and campervans is not permitted.
Can I charge my electric car?
Depending on where you park:
There are 6 spaces with charging points in Mertens & Torfs car park.
We adjust the number of charging points to meet demand. We regularly survey our customers and assess whether (additional) charging points are needed.
How can I cancel my subscription?
To do so, please send an email to info@parkimmob.be.
The notice period is one month and takes effect on the first day of the month following the month in which notice was given.